For the purpose of the Data Protection Act 1998 (the Act), the data controllers are PhotoBox Limited of Bridge House, 1st Floor, 63-65 North Wharf Road, London, W2 1LA and Photoways, ZAC des Parriers, 37-39 de Beauce, 785–Sartrouville. We may from time to time use data processors, who are not employees, agents or otherwise connected with us, with whom we have an agreement to process your data ("Data Processors").
We respect the privacy of every individual who visits the website. Our policy on the collection and use of personal information is outlined below.
We collect and use personal information in order to:
In order carry out the above, we need to collect and process personal information about you (including but not limited to, your name, address, telephone number, email address, details of your visits to the website and any transactional information in relation to order fulfilment). We may ask you for this information on the website during the registration process or at any subsequent point. The data we collect may be provided to Data Processors for analysis so that we may tailor the goods, services and marketing materials we, and other third parties, offer to you (where you have consented to receive the same).
In order to take advantage of some of our services, you may need to supply us with the personal details of a third party (for example, their name and address if you wish to send them some prints). We will not use this information for anything other than providing the service for which the information was supplied.
We may disclose your first name and last name, to selected third parties, including but not limited to Pro-Gallery owners from whom you have purchased items. The purpose of this is so that a record may be kept by the third parties of who has purchased photo related items from them. It is a condition of your use of our services that you agree to this disclosure of your data.
We will not disclose any personally identifiable information without your permission unless:
We may automatically collect non-personal information about you, such as the type of browsers you use or the website from which you linked to us. This information is only used to assist us in providing an effective service on the website. We may, from time to time, supply the owners and operators of third party websites which have a link to our site with information about the number of users linking to the website from their website. You cannot be identified from any of this information.
We give you the option to decide what emails you receive from us.
The emails we send fall into two categories:
Should you wish to, you can opt out of receiving our service emails here: https://photobox-en.custhelp.com/app/ask.
While we do our best to act on your preferences as soon as we can, please be aware that it may take up to 14 days for changes to your preferences concerning newsletters or service emails to take effect.
Please note that transactional emails that we send you – that is, emails that we need to send you relating directly to your orders and purchases from PhotoBox – are unaffected by your preferences for newsletters and service emails.
When you visit PhotoBox we send cookies to your computer, or similar device, which are essential for shopping with us and useful for storing your user preferences. They also help prevent fraud by providing a way of recognising you so that only you can access your photos and personal data.
As cookies are so useful we don't recommend you disable them but if you really want to you can set your browser to notify you when you receive a cookie, which allows you to choose whether or not to accept it. If you do decide to disable your cookies you can click here to find out how.
|Functionality||Our Website||Photobox.com.au uses these cookies to enable some basic functionalities to provide a basic personalised experience whilst browsing, making creations and shopping on our website. Examples include remembering your login details, which products you have added to your basket, your language preferences. The information collected through these cookies is only used for this purpose and is never shared or sold on to third parties.|
|Strictly necessary||Our Website||These cookies are essential as they enable you to move around a website and use its features, such as accessing the checkout. The information collected through these cookies is only used for this purpose and is never shared or sold on to third parties.|
|Analytical/Performance||ABTasty & Crazy Egg||Photobox.com.au work with 3rd party ABtasty to test and find the optimal content and experience for our users. The cookies used by ABtasty enable us to identify which experiences visitors to our site have seen and how the content has performed for the visitor, this will allow us to ensure that future experiences can be further improved. The data collected through these cookies is anonymous, ABTasty does not collect specific customer data and is never shared with other third parties.|
|Targeting||Jumptap, Quantcast||Photobox.com.au work with 3rd party agencies, Quantcast and Jumptap to display banner advertising on other selected websites. These cookies also help us to monitor and improve the effectiveness of our banner advertising and to refine the targeting of these campaigns so that we are displaying the most relevant content for each individual. The data collected through these cookies is anonymous, these 3rd parties do not collect specific customer data and it is never shared with other third parties.|
|Targeting||Awin, Trialpay, Linking Mobile||Cookies are used by 3rd parties Awin, Trialpay and Linking Mobile enabling Photobox.ie to meet contractual obligations to make payments to them when they introduce a new customer to PhotoBox.ie. The data collected through these cookies is anonymous, these 3rd parties do not collect specific customer data and it is never shared with other third parties.|
|Targeting||Adroll, Criteo||Photobox.com.au works with 3rd party agency Adroll and Criteo to display banner advertising on other selected websites based on pages already viewed on photobox.co.uk. These cookies help us to monitor and improve the effectiveness of our banner advertising and to refine the targeting of these campaigns so that we are displaying the most relevant content for each individual. The data collected through these cookies is anonymous, these 3rd parties do not collect specific customer data and it is never shared with other third parties.|
This depends on which cookies you disable, but in general our Site will not operate properly if cookies are off. In particular, note that you may be prevented from making purchases of Products if cookies are disabled.
We aim to keep our records as accurate as possible. If you would like to review or change the details that you have supplied us with at any time you can either amend your details directly by going to the 'My Details' section of your homepage of the website, or by contacting us using the details below.
The technology that we use and the policies that we have implemented are intended to safeguard your privacy from unauthorised access and improper use. We will continue to update these measures as new technology becomes available.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes, or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data, or by going to the 'My Preferences' area of the 'My Details' section of your homepage of the website. You can also exercise the right at any time by contacting us.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of $10 to meet our costs in providing you with details of the information we hold about you.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If you would like to contact us click here.