Fear not, we've made it easy to find out!
Check your inbox and hunt down our order confirmation email, (Thanks for your order) or click on the order reference in My recent orders there you'll see the estimated dispatch date which is when your order should have left our factory and started winging it's way to you. How many days this will take is all down to the delivery method you chose.
Our estimated dispatch dates include production times (like 3 working days for a T- shirt) along with next scheduled carrier pick up. You can double check this kind of detail, right here.
Don't forget, paying for express shipping like Special Delivery and Courier only speeds up the delivery service, the order still takes the same amount of time in the factory.
To see if we're busy working on your order just go to My recent orders
Please make sure you allow at least 5 working days from our estimated dispatch date for UK mainland Royal Mail First Class, 1 working day for UK mainland Special Delivery and Courier options, 7 working days for Europe and 10 working days for worldwide. If you still haven't received it by then feel free to contact us stating your order reference and we'll find out what's happening for you.
Oh dear that's not good, we're really sorry, nobody likes to be kept waiting. Please contact us stating your order reference and we'll investigate the delay for you as soon as possible.
Once your order has left our factory we'll ping you a (see below) dispatch email with tracking reference details so you can check on your order with the delivery company directly and in some cases even rearrange delivery.
Once dispatched you can also find your tracking reference details by clicking on the order reference in My recent orders
*Please note that there will occasionally be circumstances beyond our control during which our delivery estimates need to be lengthened e.g. extreme weather conditions, strike activity or busy promotional periods.